Frequently Asked Questions
 
  • Wood Duck is a manufacturer of fine wood cabinetry, specializing in finishing for the fireplace.
  • Our products are sold only through fireplace specialty stores. We do not sell directly to the homeowner.
  • Our primary market area is the Provinces of Ontario & Quebec in Canada and the North-eastern United States.
  • If you are a homeowner and interested in any of the products you see on this site contact your local fireplace dealer to see if they have an established relationship with Wood Duck.
  • If your local fireplace store is not already an established Wood Duck dealer ask them to contact us about becoming one. Or you may contact us directly and we’ll help find a Wood Duck dealer near you.
  • If you are a fireplace dealer and would like to be able to offer Wood Duck cabinetry please follow this link to our Become a Dealer page.

WHY BE A WOOD DUCK DEALER? 

  • Each cabinet is designed to fit your specific fireplace with all manufacturers’ clearance requirements followed.

  • Each cabinet is fabricated and set up in our shop. 

  • Custom stain and paint matches are available for a modest up-charge. 

  • If there is a problem on site with the walls/floors being out of square we will respond within days to supply trim etc. 

  • Line drawings including dimensions are available for all custom requests. 

  • Standard 2 to 3 week lead time on most orders (some custom projects may take longer). 

  • We will design and build custom pieces from photos or sketches. 

  • Minimal cost for custom changes to standard products due to space constraints &/or customer’s aesthetic considerations. 

  • We will also fabricate custom furniture pieces with the style/lines and finish of the fireplace mantel. 

  • Exceptional customer service.